Cancellation Policy

Cancellation policy, right of withdrawal

You can withdraw your contractual statement within 14 days in text form (e.g. letter, fax, e-mail) without giving reasons or - if the case is left to you before the expiration of the deadline - with return shipment of the good. The deadline begins after the receipt of this instruction in text form, but not before the receipt of the good at the recipient (at recurrent delivery of similar goods not before the receipt of the first part-delivery) and also not before the fulfillment of our duty to inform according to article 246 § 2 in conjunction with § 1 para. 1 and 2 EC code of civil law as well as our duties according to § 312e para. 1 clause 1 code of civil law in conjunction with article 246 § 3 EC code of civil law. A sending of the revocation or the good on time is quite enough for the ensuring of the right of withdrawal.

The revocation has to be addressed to:

HBOD GmbH & Co. KG
Mainstraße 1
45478 Mülheim
Phone: 0208 3066750

Revocation consequences

In case of an effective revocation the received services on both sides and potential taken advantages (e.g. interest) have to be returned. If you can't return us the received service all or part or only in deteriorated condition you have to afford a compensation for us if necessary. This doesn't at the relinquishment of goods when the deterioration exclusively can be ascribed to their check - how it could be in your retail store for example. You can avoid the duty of the compensation for a deterioration which is ascribed to the intended use of the good by not using the good like your belongings and the omission of everything which impairs their value. Things which can be sent with a packet have to be returned at our costs and risk. Things which can't be sent with a packet will be picked up at your home. Duties for the refund of payments have to be fulfilled within 30 days. The deadline starts for you with the dispatch of your revocation or the goods, for us it begins with receiving them.

End of the cancellation policy